Starbucks Barista is No Joe Job: The Real Story

When I open the door to Starbucks on O’Connor Street, long shafts of September sunlight stream in, ricocheting off the chrome espresso machine and the cellophane-wrapped bags of coffee. The smoky, dark chocolate aroma of brewing coffee snakes down my central nervous system. I feel faint with the need for caffeine. On most Sunday mornings, I’m less bright-eyed squirrel, more startled raccoon. A young auburn-haired woman named Bethany Wade bounds to the door and greets me with the perky inflection of the highly caffeinated. “Welcome!” she says. “We’re so glad you can join our group.” Wade trains Ottawa recruits to […]

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